Weekly roundup by Ioanna, Co-founder & CEO, Dextego
The definition of “workforce” is getting blown wide open. It’s no longer just humans with job titles, it’s humans plus AI agents, all interacting, collaborating, and sometimes competing.
And as Dr Dieter Veldsman (Phd) said in our last webinar (see a clip here), that shift forces us into a new philosophical conversation:
What does it mean to manage a workforce when a chunk of that workforce isn’t human?
In a world full of autonomous and semi-autonomous agents, the person who becomes most critical isn’t the “operator,” it’s the human who oversees, aligns, interprets, and arbitrates decisions across humans and machines.
If the Industrial Revolution was about scaling physical labor, and the Digital Revolution scaled cognitive access, this next era is about scaling agency.
And when you scale agency, oversight becomes the real leverage point.
The role of the monitor will eventually be as essential as a manager or an IC is today:
-Mediating between human intention and machine execution
-Ensuring ethical boundaries aren’t crossed
-Detecting drift, bias, or unintended consequences
-Maintaining coherence across swarms of AI agents working in parallel
-Making judgment calls machines still can’t make
This is where the workforce conversation is heading from “how do humans use AI?” to “how do humans and AI coexist as peers in a shared labor ecosystem?”.
What do you think the definition of workforce in 2026 will be?
Throwback to our Dextegon AI Summit 2025
Here is the full speech of Sheila O’Sullivan, CEO of Sales Collective who shared that effective communication isn’t about just talking, but about truly listening. She emphasized the power of authentic communication and how genuine conversations lead to real connections. If you want to learn how to build relationships based on trust and transparency, watch her speech!
Dextego on social media
Melina Giakas, GTM Enablement Leader at Clay, said in our recent podcast episode:
“Account insights are only as valuable as what you do with them.”
At Clay, GTM engineers don’t just rely on dashboards or pre-packaged insights, they translate them into meaningful actions:
-They weave insights into the sales process.
-They tailor outreach to the prospect’s real needs.
-They build genuine relationships, not just checkboxes.
The lesson? Data alone doesn’t close deals.
How you interpret, act on, and connect through those insights is what drives impact.
Every team (regardless of size or tools) should be doing the same. GTM success isn’t a report. It’s a relationship driven by insights.
Watch full episode here.
Miles Kane shared who sales is for here.
I explain what a strategic seller does here.
Sara Zeljković, SDR Manager at ClassPass invested in her growth by hiring a coach and now encourages other sales leaders to do the same. Watch her clip from the Coach 2 Influence podcast here.
Psyched for Sales #11 — Framing Effect
The way you present info changes the decision.
Framing Effect = same fact, different spin, different outcome.
Saying “It costs $500/month” vs “It’s $6k/year for $1M+ in savings” changes perception.
It’s not what you say. It’s how you say it.
Some Dextego Love
“Dextego gives me coaching that feels like it was made for me. It is not just a set of generic tips or prewritten scripts. It actually picks up on how I speak, how I run conversations, and even how the buyer prefers to interact. The insights on buyer personalities have been incredibly accurate and make it much easier to adjust my approach without losing my own style.”
-Joseph S.
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That’s it for this week.
We’re building the future of coaching together.
Thanks for being part of it.
— Ioanna & the Dextego Team
PS: Do you want to know your leadership style? Try our 2 mins quiz here.